Dec 7: Recording of fraud from "Heather" at "account services"
"Hello. This is Heather at account services. And we're calling in reference to your current credit card account. There's no problems currently with your account. It is urgent however that you contact us concerning your eligibility for lowering your interest rate. Your eligibility expires shortly. So please consider this your final notice. Please press one now on your phone to speak with a live operator and lower your interest rate. Or press two to discontinue further notices. Thank you and have a great day."
I guess it's no longer "to as little as six point nine percent."
110 Comments:
This is clearly a scam and at least a violation of the federal wire fraud statute. All they want is to get your credit card number. I have been getting this call for about a month. This morning I waited to talk to a rep and when I asked for a telephone number to call them back the line went dead. I am on the national do not call list.
I too have gotten this call several times, most recently 10 minutes ago.
I've pressed "one" three times to reach a person -- the first time I asked for the name of the company and the guy said "we are not a company" and when I asked what organization was calling me he hung up. The second time the agent was polite and said they would remove me from their list. Tonight the agent immediately hung up on me when I again asked to be removed from the list.
The phone number on caller ID is either unknown or a nonexistent number (e.g. 442-074-6289).
Any suggestions as to how to nail these jerks?
Dec 12: Nearly the same call, I live in Iowa. Caller ID says 207-465-4939; bogus number.
I asked the guy several questions. Company name, he said "account services". I asked from my card? He said no they were an independant company. I asked if it was debt consolidation, he said no, they would negotiate w/ my credit card companies for lower interest rates.
I then told him that they had called me before and I asked to be put on their DNC list. He asked me why I asked so many questions. I told him to waste his time as he did mine. He then flatly told me he would not put me on the DNC list and hung up. OH THIS MAKES ME SO MAD!
I am also on the national DNC list. GRRRRR
I talked to "Tom" at "Account Services". He said they are in Orlando Florida as "Cardmember Services" and also known as "Consumer Services", but neither company is to be found on the Internet. I told him thank you for the information and that I would be reporting him to the DNC list. I likely will contact the FTC about this one, as it appears to be fraud. Caller ID shows: 442-074-141-2877. I
Definitely report them to the FTC (maybe even the FBI who has jurisdiction in interstate fraud). This is an actual, criminal fraud, not a "Do Not Call" issue. These scum are spoofing their caller ID number (probably using VOIP like Vonage) so--they think--nobody can find them.
They're right we can't find them since they send a fake caller ID number but the phone companies and the FBI can find them.
Sooner the better I think...
Add another one to the list: Jan. 4, 2008, 9:41 AM Eastern, caller ID says (208) 809-2944, same deal.
Just happened to me for the fifth time this week. When I talked to the guy after pressing one and told him that I was on the no call list, he said "you know who sold you our number? The no-call list!"
Okeeeey... Sure. I told him I wasn't a moron and demanded to be taken off the list.
He hung up.
I get these calls all the time. I have filed a report with the FTC, it seems to no avail. There must be some way to stop them.
Just google "Heather from Account services" and you'll find all sorts of forums complaining about this scam. 850-271-8240 seems to be the most active bogus number. Many many people have complained to the FTC to no avail. I'd suggest everyone who gets these calls to first file online with the FTC, then complain to your member of Congress's office. Government agencies like the FTC tend to move a complaint up the list when they get a call from Congressional staff.
I've been getting these phone calls for MONTHS. Just had two in the last 15 minutes. I don't have caller ID, but tried *69, which just said the number was unknown. I'm just about ready to lose my mind. Calls come as late as 10 pm.
WildNJ, I think wasting their time is an effective way to get them to quit calling. Take 2-3 minutes to ask questions like you are interested. Then change your mind and ask them to put you on the DNC list. It takes up more of your time now, but hopefully they will not call you anymore after you waste their time - it's not an effective scam if they are scammed a little themselves. Good Luck!
I've been receiving calls from "Heather from Account Services" (but not necessarily from this phone number; mostly unknown name and number) ever since I got a new phone number in May. I've been hung up on whenever I tried to get information, but today I got more than I've ever gotten before by pretending to be an elderly Visa holder, and here's my conclusion. I think they're not a legit debt consolidator, but just a phishing scheme to get credit card numbers - I think this because they asked me, after a few questions about how much debt I had and what my current interest rate was, how close to my limit I was. When I said I had a couple hundred dollars until I reached my limit, the kid on the other end of the line said, "I'm sorry we can't help you then." That leads me to believe they just want the numbers of your credit card, not your business. So since they're crooks, I don't think complaining to the Do Not Call Registry is going to make any difference. you need to report it to the attorney general of whatever state you're in.
The best way to handle this is to go to the Federal Communications Commission site at:
https://esupport.fcc.gov/form1088/consumer.do
From this site file an online DNC complaint form 1088.
This is where your federal agency takes care of criminals like these account services guys. If we all complain via the 1088 enough they will take action, track these guys down and jail them for FCC and Federal DNC list violations. I have been getting calls from Heather at account services too. Today I got 4 of them. I always press 1 to speak to someone. Usually they hang up when I ask to speak to a supervisor. On one of the 4 calls today I got to speak to a supervisor. He said he would put me on the do not call list. I am already on the National do not call list.
Let's nail these guys!
I also keep getting them...If you press 2, a recording comes on that stating your number has been removed. But, I still keep getting them. Caller ID says Unknown.
I also think (and have read elsewhere) that this is a phishing scam. No legitimate business would hang up on a potential customer, and they've done it to me twice when I pressed for information about them. Scum! Slime!
Definitely report them to the FBI, FTC, FCC. If we all do it the feds will eventually nail them.
I just got yet another call from these people. When I asked who they were, the rep said that "Cardmember Services" was the company in charge of billing for MC and Visa regardless of the issuing bank. Oh, really? I called the FTC last year to complain about these people (you can't get them to stop calling you - it doesn't matter what you try) and I was told not to use the "do not call" complaint form, but to use the consumer complaint form at https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01
so I just did. Just keep complaining, folks, and to anyone who will listen. Maybe if enough people complain often enough something will get done.
I spoke with someone last week when 'Heather at account services' called my home after 9pm on thursday night.. I wanted to speak with an actual person and in a not so nice way told them that I do not have a credit card, I am on the Do Not Call List and to remove me.. I just called my house to check my voice mail.. and there it was once again.. to no avail they will just not stop.
Wow! I'd become so frustrated with these calls that I typed in "this is Heather with Account Services" and look what I found! Somehow I don't feel so alone anymore!
I just filled out the FCC complaint and recommended they type in the search string I did to see how widespread this is.
I also thought it might be interesting/helpful to know what states are being hit... in my case, Arizona
Northern Virginia as well
I am acquainted with Heather too.I live in the Reno, NV area.
I have been getting these calls for 6-8 weeks. Always the same Heather at Account Services. Always the same Caller ID message --Unavailable--.
I may be making some progress however. Here is what I have done so far, what waste of time, and what may finally hold some promise.
I tried to file a complaint at https://www.donotcall.gov/complaint/. It's interesting that this is an FTC website, and other avenues I investigated are FCC. At any rate, it's a waste of time if you don't have either a company name or phone number.
Recently, I filed a complaint with the FCC on Form 1088C. It's much more free-form than the FTC site. Too early to tell, but can't be any less effective.
Then I did some additional thinking-outside-the-box things concurrently.
I wrote letters to my congressman and senators asking for them to enact legislation prohibiting phone companies from blocking names and numbers from customers with Caller ID.
I filed a complaint against the phone companies with the FCC on Form 475 asking them to do the same thing I was asking my elected representatives to do, thinking that, maybe, the FCC already has this authority. Too early to tell.
Previously, I had talked to AT&T about the situation and was told they couldn't do anything to help. They said I would have to contact local police and ask them to put a trace box on my line. I thought this was B.S., but I didn't pursue the issue at that time. Now however, thinking outside the box again, I called AT&T's Annoyance Call Bureau and asked to speak with a manager about the FCC and Congressional actions I have initiated.
WELL, GUESS WHAT. Not only can AT&T trace these calls without the police being involved, they are doing it on my line. It is something they set up today, and all I need to do is call them anytime after "Heather" calls again to let them know which call was hers. They will do the rest. If the caller is an AT&T customer, they will "ask" the caller to not call me again. If there is still a problem, they will provide me with the company's name and address so that I can report them to the FTC/FCC.
I am a little unclear on what will happen if the caller is not an AT&T customer. But I believe they will let me know whom the phone company is, and since I will have the date, time, and number "their customer" called, they will have records and can identify the caller.
What happens next remains to be seen. I am now awaiting Heather's friendly voice.... GOTCHA HEATHER.
By the way, it would still help if you contact your leglislators asking them to have the FCC ban caller name/number blocking.
I get these calls at least once a week. It occurs to me that one avenue of attack might be to contact the folks at Visa/MC. Calls like this can't be good for their business, and they would have the resources and pull to get someone on this.
They called me again today. I waited to talk to a "real person" for 7 minutes and then they hung up. Have told them previously to take me off their call list...to no avail. CALL YOUR CONGRESSMEN. Maybe they will see how widespread this is and iritate the FTC enough for someone to pay attention.
I have gotten numerous calls from these scammers.
One time I actually got a lady on the line and asked her for the name of the company so that I could report them to the FTC.
She also got a guy on the line who was speaking in a fake voice (you could tell he was disguising his voice). Anyway I kept them on the line for a while pretending to take them seriously trying to get the company name but all they did was play a game with me and the guy pretended to get mad at me accusing me of making fun of his fake speach impediment.
I could tell they thought it was very amusing.
The recorded message that you get at first from their auto dialer is quite fraudulent as it says "heather from account services..." and things like "dont worry there is nothing wrong with your account but we wanted to make you aware of new rates etc."
All bogus and fake.
I can only assume that these are ID fraud scammers.
I once pretended to be interested and got a "representative" to provide a company name of "Financial Services Incorporated" and they also claimed to be based in Orlando, but this caller was from Georgia. They've called from the following numbers, all with Maine area codes:
207-486-1390
207-469-5585
207-495-1418
207-420-0397
207-417-6223
207-475-3945
207-447-8335
All the numbers are bogus. I've also filed a form 1088 complaint, so we'll see what happens.
I've been fighting stage IV cancer for the past three years. Nothing is more important to me than a bit of peace, the ability to perhaps eat a meal while it's still hot without interuption, and to rest or nap without interuption. It's simply enough for me to spend some quality time with my children who are still in their teens. After three calls today from this same company of "Hi This is Heather from Account Services" I finally spent hours on the internet trying to figure out who these jerks were. I also placed a security filter on my land phone line so no more "unknown" numbers can come thru. I had to place a call to the phone company after I had already punched in the *77 Anonymous Call Rejection only to get yet the third call of the day from Heather in Account Services. At this point, I don't want ANY calls from any charity, telemarketer or political party. Annoyances are getting to be huge time wasters and definitely having detrimental effects on my already fragile health
Even though I'd tried it before to no avail, today I pressed one for that live operator. I began with "please don't hang up on me," and he said "okay," and I began explaining that I was on the DNC list and asking how I could be removed from his company's call list - and then he interrupted me and said:
"What are you wearing?"
And I was like, "Huh?" And he repeated what he said. I sputtered and fumed and, completely unprepared for the direction in which the conversation had turned, hung up. Damn these jerks!!
Boise, ID - I've been getting this call for months. Tonight I asked the name of the company and was told it's "Financial Services" located in Atlanta Georgia. I Googled it and came up with nothing. I'm on the do-not-call list as well. I told the guy I was going to report him and he said "Go Ahead." I wish I could, but how?
IOWA 1/28/08
They called me again, caller ID 208-816-5070.
Watch your back Heather, I've called the sheriff.
Sherrif called me back. He added me to their list of people complaining about the call, but also told me they are not actively investigating. I am moving up the food chain!
I also received 2 calls from our friend Heather this morning. (we've actually gotten these calls several times in the last 2 years - all from different numbers & a different persons name each day they call) this morning th first one from 207-441-8384 - when I called it back it was a girl who had gotten 3 calls from people wanting to know why she called hung up - it's her cell phone number coming up on caller ID, but she's not making the calls. She's reporting it to her phone company. The other number is 208-846-9164 - called it back & it's a fax machine.
I'm in Wichita, KS. Seems like this is a national problem. Contact all the representatives and law enforcement offices you can. These people are now hacking into actual peoples numbers & using them. They need to be taken down.
I am reporting it to the DNC list as I am on there. I also will be finding that 1088 form. I've waited on the line to speak to a live person... I act interested in their "offer" and as soon as I ask " what company is this" or "what is your name" I get hung up on.
I keep getting these calls from "Heather" too and I'd like to punch her lights out! I press one and tell these scammers to leave me alone and they still call back. One time the line rang for 1 1/2 minutes before some goofy, drugged out sounding biatch picked up and had the nerve to be hostile with me when her fat(probably anyways), crackhead butt called me first. One time the # showed up as 1-850-475-5122, which is apparently a disconnected # in Pensacola, Fla. Since then, the number is scramble. They are probably using some internet service like Vonage to hide their own crackhouse phone #. I have reported them to the FCC only to be told that they need more information. Hmmm, I'll have to consult with my crystal ball and get back to them. When is the FCC, FTC, or FBI going to get up and act on this, that's what I'd like to know?!!!
from Nebraska....i just received a call from 442-074-906113....I am so disturbed to have read all your comments....I didnt even get a call from Heather but now I am determined to stop her. I am putting a call into my local police and news station to spread awareness. I will also contact my local state senator. Once I put my mind to something I cant stop!! I was terrified when this number showed up from the Baguio, Phillippines....I have several websites all complaining of the same thing!!!
Heather is still calling
I have been after these guys for about 2 months now. Just got 2 more calls today. My blood pressure goes out the roof every time I hear 'Hi, My name is Heather" becasue it's the same thing. They ask you questions, but when you ask questions, they hang up. I started the route of trying to press "0" to be taken off the call list. No Luck. I too am registered for DNC. I get calls on weekends and all hours of the night and even on my work number.
I have the most used number of 850-271-8240. I have talked with several people on direction and approach to nail these scammers. After today's call, I got just a little further and actually got a follow up call from their "customer service" department. She asked me how the call went and I told her the guy hung up on me and that I have been hung up on numerous times. She wanted to know what kind of questions I was asking and why. It's clearly a Scam and they have to be stopped. I'm bumping my efforts up a notch. Now it's a game with me and I'm extrememly competitive. I was successful on an email scam and I won't stop on this one.
Portland ME
This is most definitely a scam! I just spent about 8 min. on the phone with "Chris Johnson". They called on Jan. 31st 2008 around 2:00PM. "Chris" was phishing for my account numbers, but did not realize that I have worked for ecommerce businesses and have seen almost every current scam running. It really pissed me off, because I have received several dozen calls from them over the last months, but only get the message on my answering machine, ad leave me wondering what company they are.
He said he worked for Card Member Services
He had no phone number to call him at.
They had no record of who I have credit with and how much
No physical address
Said that they work like a lawyer to lower my interest to as low as 6% (almost the prime rate)
Said he was based in Atlanta, but gave me a phone number to the "main office"
The number, 212-201-3515 is a NY rejection hotline, and is quite funny.
He had no supervisor I could speak to.
When I pressed him for info, he had no problem giving me HIS credit card number and exp. date.
Obviously, criminals do not have access to the DNC registry, nor do they have "a list" to take you off of.
My best advice- if they do call you, press 1 to keep them on the line and call your phone company/local police (from a cell) to try to run a trace on it. Very difficult, but these people are criminals, and also very obnoxious. I would love to see them get busted.
I have been pushing 1 to tell them I am DNC. Now they call more often and hang-up; during the day. NOW they are now calling all hours of the night.
Nail 'Em !!
Heather calls me every month or so... Has anyone tried getting their credit card companies involved? After all, they are the ones who will lose money to the scammers. What about dangling some credit card numbers out there as bait and reeling them in?
The 44 indicates the number is in England.....the 207 indicates inner London....I'm not sure how the American Law applies
Hey everyone,
I followed some of "bob sloan"s advice about going to the FCC website and filling out a form 1088. I received a letter in the mail today from the FCC thanking me for filing the complaint and that "this matter is now under review." Hopefully they'll be able to nail these jerks. I'll post an update if I get any more feedback from the FCC.
Cheers :-)
My bad - I meant "BUD Sloan". No offense, Bud :-)
Wichita, KS again... just got another call from "Heather". You'd think they'd at least come up with a couple of different names for their recording.
I filed a 1088 complaint and also received a form with my complaint printed on it and explaination that the matter is under investigation. I will also post if I hear anything futher. The number they called from today is 207-428-2772. I think I saw someone else said that's a Maine area code.
I want these people caught!!! Don't forget to contact your local, state and national representatives and the 1088 FCC form.
After reading the comments here, I see that there is some confusion about area codes. The 442, 207 and 208 area codes you see are misleading.
The phone numbers I've recently recieved calls from are:
+44 207 487 8739
+44 208 801 6682
These are Central London UK numbers.
Your caller ID units seem to be showing you either first or last 10 digits of the caller's number, or maybe you need to scroll left-right (if possible) to see the full number?
I suspect these telemarketers are taking advantage of international calling to circumvent the DNC list.
I'd continue to complain to FCC/FTC, but state correctly that these are International telemarking calls.
david, you are correct there is confusion. My wal-mart caller-id units do not display country codes and i would assume MANY US units do not. This really changes my perspective.
Let the scam artist contact the FTC
I have read other people online post about contacting the FCC or FTC about such phone call scams. Obviously if these people are continuing such phone scams, then the US Federal government has not done anything about it to this very day.
If you’re a head strong I am not going to take this anymore type of person, and a risk taker to get things done. Then here is suggestions below if you are brave enough to go through with it.
(Note: I am not telling you to do this, this is just an idea I came up with.)
----------------------------------------------------------
If “Heather at account services” ever calls again, then do this below.
Press 1 to get the scam artist representative.
Tell the person I am not interested in lowering my interest rate, but my friend is.
The number is area code 202 number 326-2222.
----------------------------------------------------------
Note: The phone that is mentioned here (202-326-2222) is a public number for US Citizens to contact the FTC.
Fact: The US Government stated by the Great President Abraham Lincoln who stated “A Government for the People and by the People” to me means a government to serve the peoples will.
If the US Government feels different from what I stated here, then they should break all means of contact through media, phone, or internet with the US citizens and put a US Dictator in charge of the nation and destroy democracy.
(I post these comments under the legal rights of the US Constitution First Amendment Freedom of Speech.)
Just got the call here in California. And our number is a BUSINESS number, so they're breaking the law in several ways, there.
The human I spoke with--after pressing 1--assured me that she did not call me, but that I called HER by pressing 1 after hearing Heather's automated blurb about "my account" and the "final notice" to lower my interest rate.
She said, "We are Financial Services based out of Atlanta, Georgia." I asked for more info and she said that, "Our phone number, fax number, and website address are only given out to qualifying individuals." At which point I reminded her that she wasn't dealing with an individual, but a corporation, which was one way in which her company was BREAKING THE LAW.
After repeating my request for more information three times and having her read from a script that I could only get more info by "qualifying" for her program, she hung up on me.
This is just awful. Filing multiple complaints now. Thanks for this website.
4:49pm today... they did it again. Grrrrrrr!
This CON automatic dialer call has been very active in the last few months. I've been hung up many times, and tried to talk to them a few times and got hung up, this last time I fooled them so much that the Man on the line cussed me out and threatened to murder me. He also called me a Phone Warrior for fooling him, and making him think he scored a con.
Next time I will be recording conversation, and uploading it some place online.
Want to know who Heather is, so to speak?
Hey everyone, Heather is a changed spot on an old leopard. I have been getting calls from her for several months. They did not bother changing many spots however. The spiel is otherwise unchanged as are their tactics. They are now better schooled on preventing disclosure of identifying information.
I will all but guarantee that it is MCS:
Mutual Consolidated Savings
Earnest S. Brazil Suite 33
Tacoma, WA 98405-4025
Telephone: 1-877-891-1348
Customer Service hours
9AM - 4 PM PST Monday to Thursday.
9AM - 11AM PST Fridays.
We are closed Saturday and Sunday.
International Office:
MUTUAL CONSOLIDATED SAVINGS LTD
43 BEECH PARK WAY
WATFORD , WD17 3TY , UK
Phone: 1-877-891-1348
The calls obstensibly originate from Florida, Georgia and
elsewhere.
I have been working on them for over a year. I finally
tracked them down and reported them in detail to the FTC
(DNC List) and the calls stopped for a while only to be
resumed with Heather.
Google them and you will find more than you wanted to know.
heather called from 208-815-8250 this afternoon. she used to contact me on my cell phone, discreetly. now the brazen hussy calls me at home!
"Hello. This is Heather at account services. And we're calling in reference to your current credit card account. There's no problems currently with your account...."
I just filed a complaint with the DNC List too - I have been getting called by Heather, & spoken numerous times with a "live rep" askeing politely to be removed from their call list & even pushed #2 to be removed from the call list - all to no avail.
Next time & everytime Heather calls again I plan to speak with a "live rep" & unload the filthiest words I can think of.....it may not help but at least I'll feel better!
See TV news artical ablut the scam at the link below.
http://www.canada.com/globaltv/calgary/features/consumer_advocate/story.html?id=ccb2c92b-6345-4f94-a6b9-99858b8783e9
Mutual Consolidated Savings
1215 Earnest S. Brazil Suite 33
Tacoma, WA 98405-4025
Telephone: 1-877-891-1348
International Office:
MUTUAL CONSOLIDATED SAVINGS LTD
43 BEECH PARK WAY
WATFORD , WD17 3TY , UK
Phone: 1-877-891-1348
Direct Line 253-274-8453
Email: savemoney@mcsprograms.com
Customer Service hours
9AM - 4 PM PST Monday to Thursday.
9AM - 11AM PST Fridays.
We are closed Saturday and Sunday.
Website copyright ©2007, Reactor Computers and Web Design
Registrant:
Thompson, Paul
Mutual Consolidated Savings
Earnest S. Brazil Suite 33
Tacoma, WA 98405
US
Domain Name: MCSPROGRAMS.COM
Administrative Contact, Technical Contact:
Thompson, Paul usc1@comcast.net
Mutual Consolidated Savings
Earnest S. Brazil Suite 33
Tacoma, WA 98405
US
1-800-493-1304
Record expires on 19-Feb-2009.
Record created on 19-Feb-2002.
Database last updated on 14-Feb-2008 10:33:37 EST.
Domain servers in listed order:
NS1.MCSPROGRAMS.COM 74.50.8.215
NS2.MCSPROGRAMS.COM 74.50.8.214
"There are no problems currently with your account however it is urgent that you contact us concerning your eligibility for lowering your interest rate. Your eligibility expires shortly so please consider this your final notice. Please press 1 now to speak to a live operator and lower your interest rates."
The company is MCS Programs.
I spoke with them tonight and had a HUGE post written but it got deleted so I'll make it short and sweet this time.
I provided CC information, found this page, declined the offer and wow, I got the rudest information after that. I was on the phone 45 minutes. They wanted to charge $690 but wouldn't confirm any information. They try to get you to an automated system "for their protection and ours" to set up a profile, I declined this too. He attempted five or six times to get me through and I stalled each time. Finally, after reading some of the comments here and on other sites I stated that I need to do more research and gather more information on the company since they knew more about me than I knew about them. Talk about Rude! I thanked him for his time and stated I was hanging up...just before doing so, he went on and on about how much time he spent on the call with me and how he was trying to help ME etc. etc. etc. and that's when I hung up.
I went outside to view the beautiful eclipse I almost missed and then promptly came in and contacted my CC companies to flag my account in case any unauthorized charges went through.
I also provided them with the company name and the person I was talking to...
his name was Allan
1-800-943-3250 ext. 786
located in Dallas, TX
He quoted the website name which is mcsprograms.com as well as the Tacoma, WA address.
Unfortunately, this is turning into a continental issue as I am in Canada.
If you are in Canada, here is a link to remove your phone number
http://mcsdnc.com/pages/take_me_off_your_list/
This one might help those that don't know how to contact the FTC and is also useful to Canadians
http://www.mcsfa.com/index.cfm?fuseaction=warning
Greetings, I have also been getting this call.
The first 2 times they rudely hung up on me, then I decided to play along for the 3rd call.
I pressed "1", talked to the rep, gave him a fake name, address, phone number and credit card number. Then acted eager to enroll. I told him I was $16,000 in credit card debt. (one call I tried $1,500.00 and he told me I didn't qualify and hung up.)
While he was processing my info, I did some "social engineering" to get some more information.
Here is what I got:
Debt Consolidation Services
http://cmgdebt.com/
Call: 1-888-309-8388
Rep: Richard Contreras nickname:(RC)
Office is 10 minutes from Disney in Anaheim, CA
He told me he'd take 55 and get on 5 and be at Disney in 10 min.
He was trying to charge my fake card $499.00 (natureally it was rejected) HaHa Rich
Then the price came down when I told him I would transfer by phone.
He wanted the routing# from my checks, he would do that too for 199.00
I'm getting that (fake number) for him and I'm going to call back and waste some more of BOTH of out time.
Here's what you need to do to help stop the calls:
First, go to www.donotcall.gov and file a complaint with the company name and phone number listed below. Don't worry, it only takes a sec to complete the complaint form.
MUTUAL CONSOLIDATED SAVINGS LTD
43 BEECH PARK WAY
WATFORD , WD17 3TY , UK
Direct Line 253-274-8453
Next, call 253-274-8453 and tell them you intend to file legal action due to the their violation of the Federal do not call registry. You can seek $11,000 per phone call if you sue.
Since so many people are getting these calls I've created a blog at: http://heatherwithaccountservices.wordpress.com/
I want this to be a big info source for people being harassed by these criminals. With luck we can work together to take them down. So please visit http://heatherwithaccountservices.wordpress.com/ and tell other people about it as well
I've been bugged about car warranty also, as I've said here: http://whocallsyou.com/850-475-5122-2.html
The odd part is that I don’t have warranties on either of my 17-year-old cars, but I've managed to solve the issue:
HEATHER'S BACK!
This time the guy I spoke with said that they're calling from Financial Services in Atlanta Georgia. I asked him how he could do his job and still look at himself in the mirror every morning.
He said he would look into the matter.
OK, I just had a lot of fun with "Joshua" after pressing 1 when I got ANOTHER annoying call from "Heather" at "Account Services." I screamed at him for a while, he thought was funny, told him I could do so all day so he wouldn't make any money on his scam calls (he said he's paid hourly, poor thing), then blew my big hiking whistle in his ear for a while. Then I just stopped, which seemed to bother him more than anything. It was pretty fun to blow off at these folks, though it probably won't stop them.
Since so many people are getting these calls I've created a blog at: http://heatherwithaccountservices.com/
I want this to be a big info source for people being harassed by these criminals. With luck we can work together to take them down. So please visit http://heatherwithaccountservices.com/ and tell other people about it as well
After reading all your comments, I think I have had the best phone call with "Heathers" coworkers yet!
I heard Twinkle Twinkle Little Star and Mary had a Little Lamb via their phone pad numerous times.
I was told to go "roll a joint".
The rep claims that "everyone breaks the law to make money".
I was told it would be $999 to be removed from their calling lists.
He got bored of my questions so he decided to move onto other calls with me still on the line (not that I believe they were reall calls but he did call them that).
He said 3 times to the "other callers" that they owned all 551 major banks (including Citibank).
Was told I was wasting his time (like I care).
Was told after being on the phone with him for 20 minutes that I was going to be charged $1,998 for this phone call.
And finally right before HE hung up on me, he asked if I wanted to hear another song (of course I did is what I told him LOL).
And I must note that the only reason that he hung up on me was because DH and I were talking and he heard me mention that the police were on their way over. (We did file a report although I'm sure nothing can/will be done)
Heather from Account Services / Cardmember Services
I found a verified associate of Heather, from Account Services
Her name is Brenna M_-_-_-, 24 years old, a single mother who lives, works, and is a part time student in Southern California.
She seems so nice, I can't believe she'd scam my credit card number from me, or knowingly let her associates do that too.
But who knows, Brenna may actually be Heather, her voice sure sounds like Heather to me.
I have triple verified that Brenna M works for Heather.
What makes Brenna M special is that for once we will all get a chance to see the real face of a scammer.
Are any readers of this blog interested in seeing a photo of Brenna,M from Cardmember Services?
the person posting to the other heather site deletes info. just so we know. Info about EXPERIAN and IEX financial-(who-claims that they ARE heather and says that EXPERIAN gave them my info.)....so, yeah, I think that we need an INSIDER to talk.
(and talk to us here-we care and we are owed money from this ILLEGAL SCAM, if the FBI FCC FTC/donotcall Your phone company CARED they could have got heather by now, doncha' think?)
OR, one of the credit-card/banks who have customers who have fallen all-the-way for this SCAM.
There is a BIG REWARD in the way of fines, class-action suit, etc. for information leading to the HEATHER.
She should be on AMERICA'S MOST WANTED. How about it?
It only took a day to find Gov.Spitzer's hooker, so c'mon HEATHER--WHO paid you? (bich).
WHO is buying Heather's ro-bo-calling script?
Do YOU work as a phone sales-person who I am connected to when I press "1"?
If so, post your info. here. WE NEED to talk to you so we can get the fines that these companies owe us, and YOU can get a BIG reward.
Someone is working-for the company(s) who do this, they need to start talking so we all get paid.
Those phone calls are worth at least a thousand buks a piece. I have recieved HUNDREDS.
So, HEATHER has been reported to the FEDS numerous times, but they can't do anything???
HUH? They have the power to tap EVERYONE'S phone, look in our shoes & socks & bank accounts...but, this auto-dialer is too SLICK for them???? Maybe HEATHER is OBL???
I think that SOMEONE is SELLING the auto-dialer and script and business-plan to numerous people, and calling-list, (with all of those DO NOT CALL numbers on it).
Maybe that's why it seems like more than one company. SO, lets find that person.
IF the company does get you to sign-up, what some of them do if they do anything at all besides just steal your identity, is that they make 3-way telephone calls to your credit-card companies, with you on the line so that you can give permission for them to talk to your credit-card company and they say the magic-words, or jargon "can my intrest rate be lowered" (as-if YOU could not do that yourself/ it costs $900. for THAT????)......
Anyhow, SOMEONE has a FREEKIN" PAPER-TRAIL to these people!!!
Why Do WE, those of us on the DO NOT CALL list, have to be bothered?????
I have registered my complaints so that WHEN these people are caught, I will COLLECT THE FINE!
(times about a hundred).
http://www.ftc.gov/opa/2007/02/sms.shtm
An FTC-link. Yeah, they know all about it. So WHY s it still happening??? And WHEN do I get my FINE-money for the calls??
I have also been getting these calls and documenting them when they DO call. So far they call right around the same time of the month every month, so they already remind me of something else I don't like getting a visit from once a month. When I do press '1' to talk to a human, I am greeted with "did you press one to lower your interest rates today?" and when I respond w/something like "no I want to be removed from your calling list" they disconnect the call. Next time I will be playing w/them a little bit to see if I can get some actual information from them. Do they actually think we are going to trust them w/our card numbers and bank account information when they won't even tell us who they are or where they are calling from besides "account services"?!?
These people are a piece of work.
The funny thing is, my husband and I don't have ANY credit cards! So shouldn't someone who is w/a "legit" company know who does and who doesn't have credit cards?
The phone numbers I have been getting calls from are:
1/22/08 -- Unknown Name Unknown Number
2/20/08 -- Unknown Name 442074929473
3/22/08 -- Lawrence Sandri 305-654-1842
That is the only one that has come from an actual number, and I imagine the poor person who's phone number that actually is, has no idea.
Oh, and of course, you can't call the numbers back b/c they are "disconnected".
But I, too, filed a complaint w/the FCC.
Oh, and the Do Not Call list primarily keeps 800 numbers. So if they are not calling from an 800 number, then technically they are not breaking any laws. Until they start asking for your personal information...they they ARE breaking the law. And also, not all telemarketers are covered under the do not call laws.
Business numbers are not covered under the "do not call" registry and can be solicited, unless of course you tell them not to call you, then they cannot call you anymore. But this company is very persistant.
The next time they contact me, I will try to get as much information as I can about the callers, and see if it's still the same company as some others listed above. But until then, just keep filing complaints and hopefully something will be done.
I got a new variation of the Heather call today, same story though.
I pressed 9 and connected with Donna White from Interest Rate Reduction Center - Dallas, Texas
Anyhow, I called Verizon to start tracing the calls via *57
The Verizon Rep informed me that these calls are probably being generated from an internet based call system and will not be able to be traced through the telephone company.That is also why the called id is invariably spoofed so easily.
If the dialer computer is located overseas it cannot be bound by US law, namely the DNC List.
My theory is that Heather is hired by several companies, or one big one with offices all over the US.
When Heather makes a connection, she routes the call to whom ever's turn it is to get a call
(could also route to the nearest so called Cardmember Service office to your area code)
Most definitely the caller id is all faked, so don't bother reversing the number, it's a waste of your time.
The local police don't care, that's not their job to chase calls.
The FTC can't prosecute, Heather is out of their jurisdiction,therefore why chase her.
FTC will take your complaint to get rid of you, then do nothing..... they can't do anything. (see above)
The best resource to stop this internet based auto dialer will be for an employee or ex-employee to give up some incriminating information.
Do this - Press 9 and talk to the Reps but don't yell at them they will hang up. Try to get as much information as you can, but remember to use a fake credit card number, address, and call back number.
I received a call today (probably my sixth one this year) and chose the option to talk to a human this time. When I was connected to "Ashley" I asked (calmly) to be transferred to a supervisor. She hung up on me instead. The number was 850-638-9224 which was, of course, a disconnected number.
I have written my U.S. Senators and Representative (plus those running against them in the fall) with details and suggested that if the Do Not Call list is not being vehemently enforced that it is relegated to little more than an empty promise to constituents.
I recommend everybody out there reading this blog do the same. If enough people start complaining to their elected officials, they will light a fire under the FTC and the authorities to do *something*. It's an election year, folks. They love to find issues to make them appear busy.
actually, they are breaking the law when they call you if you are on the do not call list.
They also break the law when they hang up when you ask who they are and where are they.
(it is the law they must tell you).
They are also breaking the law if they hang up when you ask them to send you a copy of their company's do not call policy.
(they must have one and send it if you request it).
And, they are breaking the law when they say it is heather from account services, because there is no such company.
Well, I got my information from the do not call registry and no, not all of it is illegal. While some of the things they are doing is shady, and it is of course a scam and fraud...which in itself is illegal, the do not call registry does not cover ALL telemarketers calls. We can argue about this all day long, but that's coming from the do not call registry themselves. Look it up if you want to.
Here is the law: (copied)
The Telephone Consumer Protection Act was passed in 1991. The Federal Communications Commission the rules and regulations implementing the act went into effect on December 20, 1992. A court challenge to parts of the act ultimately failed.
From a telephone marketer's viewpoint, the most significant part of the TCPA regulations concern commercial solicitation calls made to residences. Those making the calls are required to:
Limit the calls to the period between 8 A.M. and 9 P.M.
Maintain a "do not call list" and honor any request to not be called again. When such a request is received, the requester may not be called again on behalf of the business for whom the solicitation is made. One error is allowed in a twelve month period. Subsequently, the soliciting companies are subject to penalties. A person's name must be kept on the "do not call list" indefinitely.
Have a clearly written policy, available to anyone upon request.
Have a clearly defined training program for their personnel making the telephone solicitations.
If you are a service bureau, forward all requests to be removed from a list to the company on whose behalf you are calling. Its is that company that is legally liable under the TCPA, not the service bureau. The "do not call" request must also be honored by any affiliate or subsidiary of the company if there is a reasonable expectation on the part of the consumer that there request would apply also to the affiliate or subsidiary.
A call is exempt from the TCPA if the call:
Is made on behalf of a tax-exempt nonprofit organization.
Is not made for a commercial purpose.
Does not include an unsolicited advertisement, even if it is made for a commercial purpose.
Is made to a consumer with whom the calling company has an established business relationship. This relationship cannot be established merely by having made a prior solicitation call. The customer ends this exemption when he or her requests that no more calls be made.
Other important provisions of the TCPA include:
A ban on autodialers and artificial or prerecorded voice messages programmed to call any emergency phone lines (including 911 numbers, hospital emergency lines, physicians or medical service lines, health care facilities, poison control centers, fire protection or law enforcement agencies), pagers or cellular phones, or a call for which a charge is made to the calling party.
A prohibition against the use of artificial or prerecorded voice messages to call a residence except in cases of emergency or if the caller has received prior express consent. (Such calls to businesses are not prohibited.)
A prohibition against the use of an autodialer to engage two or more lines of a multi-line business.
A requirement that anyone using an autodialer or an artificial or prerecorded voice message to call any number state the identity of the caller at the beginning of the message and give the address and phone number of the caller during the call.
A ban on sending unsolicited advertisements by fax to anyone without prior express consent. A prior business relationship is considered consent unless the recipient of the fax withdraws that consent. (This provision was unsuccessfully challenged in federal court.)
The TCPA can be enforced in at least three different ways:
The individual who receives a call after a name removal request has been given to the caller is granted a private right of action in a local court and may sue for $500 in damages for each violation. In some cases, the courts can levy triple damages. Similar suits may be filed for violations of the TCPA's provisions regarding faxes, autodialers, and artificial or prerecorded messages.
States may initiate civil action against offending companies on behalf of their citizens.
Complaints may be filed with the Federal Communications Commission, which has the power to assess penalties against parties in violation of the TCPA.
I have Found a very important lead on this Scam . Thousands of people have been Con by this Gang. They actually run there operation from Karachi PAKISTAN since last 2 years and have some corrupt Pakistani Police individual on there back . I’m in process to lodge a federal Complain about this person , there leader is staying in Dallas Taxas , Very Clever and been Coning people through different ways . I need some help from individuals who have been ripped of by "MCS or such programs , i have recording proofs that they lie to customers that they are from VISA and MasterCard and get there Card numbers to charge . We should get them behind bars . Federal Investigation Director in Pakistan has given me in writing that they are investigating this scam . Soon I will have 0800 number set up for people who wants to lodge complain . Till then email me at hina18@usa.com
Keep a whistle near your phone. When they call, press 1 and wait for someone to pick up. When they say hello, blow that whistle as hard as you can right intot he receiver. THen see how their ears feel after that. I did that to some guy last week, and he was understandably pissed. HE didn't find it funny that I was laughing at him either!
Yours,
A. Nonny Moose
Everyone needs to file formal complaints but to help:
I went from a couple calls a day last year to one every couple months just by letting the message play until disconected. The message repeats twice, which is an other violation for automated calls keeping a phone line open. This waste the dialers time and reduces the the calls made by that dialer to about 1 instead of 3. That reduces the effectiveness of the auotmated dialer.
By pressing 1, 2 or any number, you are verifying your number to be a known good number with a person available.
http://www.storm-whistles.com
They advertise as the loudest whistle in the world. I bought 2. My last call from them was 3 days ago. The gentleman at the other end of the line got an ear full. I haven't heard back from them since then. :)
I've recorded a them now a few times, Here is the Transcript of a Call, when I go along with what they want to hear, if not the hang up quickly.
… Account services and we are calling in reference to your current credit card account, there is no problems currently with your account. It is urgent how ever that … concerning your eligibility for lowing your interest rates. With little as 6.9%. Your eligibility expirers shortly so please consider this your final notice, please press one now on your phone to speak with a live operator and lower your interest rates or press two to discontinue further notices thank you and have a great day. Please hold while your call is bring transferred to a live agent.
Thank you for holding did you press one to reduce your interest rates today.
Do you currently own more than 3000 dollars in credit card debit?
Are your interest rates above 12%?
Basically what I’m here to do is help you get out of debt 3 – 5 times faster
All I need is you to verify the spelling of your last name
And to verify your phone number
I need and account that has not been due for the past 6 months that has a balance with a good available credit the reason for that is the more money you have available the more leverage we have to reduce your rates on all of you accounts.
About how many credit cards do you have?
Over all how much debt do you think you owe?
What I Basically need is an account that has not been past due for the past six months with a good available credit, and on the back of the card or on the statement there should be a 1-800 number, that I will need. That’s the customer service number and basically what we do is we verify your account to make sure you are who you say you are and that you do have a debt over 3000 dollars. Once we know that we will be able to negotiate your rates.
Basically what it is that we are on an automated system, what it is that the bankers and creditors put it in to show us you are like a valid customer and that you make your payment. So they recommend people ….
I need a Visa or MasterCard
I need the 1-800 number on the back of the card
And what is the expiration date on that card; I need the month and the year.
Ok and what is the 16, what is the account number on that card?
4313 0000 0000 0000
Ok what is the last 4 digital of your social?
I need you zip code.
Ok what I’m going to go ahead and do is to place you on hold and I’m going go a head and verify this account. Hold On.
Hello Sir, this is Duane Smith I’m a floor supervisor here at account services, can you verify that number on the Chase Credit Card Account?
We need to verify that you even qualify for the service we have every thing we need to do that I just need to verify the account number is correct. Can you verify that number one more time starting with the four? The Chase Visa.
…click
I have been getting these calls quite often to piitch either an extended auto warranty or interest rate reduction. I just got another call from this group today. I hung in to hear the pitch and I think I got lucky.
I apparantly got one of their new trainees. It was obvious that she was talking to her trainer at the same time. Every question I asked her, she needed to check with her supervisor. Finally after playing with her for a few minutes, I requested her company info. Without hesitation, she spurted out "VP Marketing from Atlanta". Before she could finish her sentence, the phone line went dead. I guess she stated more than she should have.
So far, I found this link as well:
http://www.ripoffreport.com/reports/0/312/RipOff0312307.htm
The FCC, FTC, FBI and Attys General have done nothing after months of these annoying fraud attempts.
I just called Wells Fargo, the issuer of my Visa card and asked to speak with Heather in Account Services, about my credit card.
Call your credit card company now and tell them that "Heather with Account Services" called and asked for your visa number.
It's easy, it only takes a couple of minutes, and they are nice people. Tell them that they can Google "Heather Account Services" to learn more about these scam calls.
The Visa/MC banks will be able to stop this easily.
new calling number is
305 595-9680
Kansa City MO
http://800notes.com/Phone.aspx/1-305-595-9680
They are calling into Canada. Been getting calls for last couple months. I love talking to them for a while and then getting the hang up. Whistle idea sounds great.
I've been getting these calls here in Iowa too. Everyday around 3:00 pm I can count on a phone call. Yesterday I had 5 calls. Today I pressed one and tried to ask what company it was and they hung up on me. What can we do to make them stop. They wake the kids everyday during naptime. I'm beyond ticked off.
heres a nice twist. Today I get a call, dont know the name or number so I let the machine get it. The rec msg says I've WON A CRUISE, press 9. Lucky me.
I google the number, 850-648-6744 Sorey, Diane G, from the caller id.
and again found my bff Heather. GRRR!
This link is good too.
http://800notes.com/Phone.aspx/1-850-648-6744
I worked there.......for a few hours. How can I help?
heatherscammer@yahoo.com
I have already called the local news channel........they might help
I know this is paranoid, but I get a creepy feeling from some of the links posted here. One of the FTC links led to a form that asked for my Social Security number. Really?
"Heather" is actually a call coming in from an overseas internet calling service, the reason as of June 2008, the calls now can not be identified through caller ID. All your typically see on your caller ID is "NAME UNKNOWN and or NUMBER UNKNOWN." If your caller ID shows an area code starting with a "0" (zero), that is another tip the call is from a bogus overseas phone.
Two things you can do... #1. Buy a cheap FAX machine and when ever you see on caller ID "NAME UNKNOWN, NUMBER UNKNOWN," let the call go to your fax. This will make "Heather" think your line is a dedicated FAX amd mever answered by a human. After they have tried calling you about a dozen times and getting a fax all the time, the calls usually stop.
A second approach if you don't want to invest in a fax, simply pick up your phone and drop the the phone IMMEDIATELY back onto the receiver without answering. This too will take about 6 attempts on behalf of "Heather" before they throw in the towel and take your number off the hook.
Good Luck.
Mike K.
My son who is a teenager answered and got something similar sounding. A terse sounding recorded message that said to press one to speak to a representative. He was vague about what the message said but he thinks it referred to the the need to renew something and that we had "ignored their letters" We think they called again at 11PM.
Important message to all those that have received a call from "Heather" at Account Services:
The company making this call with an auto dialer is a known scam outfit. They spoof caller ID phone numbers from either some innocent victim or a non-working number.
I’ve done a lot of research on this company. Actually, there are several affiliated companies, owned by the same people, that try to scam innocent victims. One scam is about auto warranties. The other is about credit card debt relief. Their MO is the same. The use an auto dialer, and call thousands of random numbers. They have no regard to the do not call lists. Your demands or complaints are worthless. Don't bother asking them to add you to their do-not-call lists. It they tell you they are exempt from the do-not-call lists, they are correct! Why? Because they are crooks! Crooks, by their nature do not obey the law. They will continue to call you. They will not add you to their do-not-call lists because they do not maintain any!
If they call about a car warranty, the message says something as “This is the second notice on your extended vehicle warranty. Press one now to speak to a representative…” The message about credit debt mentions “This is Account Services. We are calling to lower your credit card debt. Press one now to speak to a representative…” All of you reading this have received the “Michelle” call. Notice how they use a very generic name such as “Account Services,” “Cardholder Services,” etc.
If you are wondering why they ask for the toll free number on the card, this is so they can lookup the name of the bank. This will provide them with the first 4 digits of your credit card, which is unique to each specific bank.
NEVER, NEVER, NEVER give them any “real” or identifiable information. If you feel like having fun, pretend that you are interested and try to keep them on the phone. I once kept them on for 20 minutes. They will ask you questions. Turn the tables on them. Ask them questions that they will not answer, such as their website address. Make them squirm. It is fun! Eventually, they will either hang up on you, or pass you on to a supervisor. Use the information you receive for your complaint to the appropriate authorities.
Here are the details of these douchebags:
Car Warranty Scam:
VP Marketing
4501 Circle 75 Parkway
Suite #A-1225
Atlanta GA 30339
Credit Card Scam:
Versadebt Corp.
4501 Circle 75 Parkway
Suite #A-1225
Atlanta GA 30339
VP Marketing is listed in their help wanted advertisements under 678-238-1351. Versadebt's owner is Marvin Cox Jr. He listed 678-569-0620 as the company phone number with the Articles of Incorporation with the Georgia Department of State. This is all public information. I also found the phone number 678-238-1300.
Both companies are listed with the Georgia Department of State. Here is how you can lookup their information: http://corp.sos.state.ga.us/corp/soskb/CSearch.asp
You will find that the “Registered Agent” for VP Marketing is Kelly Lonas, 224 Ripple Creek Drive, Marietta GA 30060. The listed “Member/Manager” is James A. Schoenholz at the 4501 Circle 75 Parkway address.
Versadebt’s Registered Agent is the same James A. Schoenholz at the 4501 Circle 75 Parkway address. There is one additional name listed for Versadebt. The listed CEO, CFO, and Secretary is named Marvin Cox, Jr. at the same address.
Here are some links to prove my research:
Job listings for VP Marketing:
http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?IPath=JRM&ff=21&APath=2.21.0.0.0&job_did=J8B0NG6X1YG4MTQKT9V&cbRecursionCnt=1&cbsid=bec428f07384407b853b10eaa8884bee-267839126-VB-4
http://www.careerbuilder.com/JobSeeker/Jobs/JobResults.aspx?ncc=%5E%22VP+Marketing%22%24&cbRecursionCnt=1&cbsid=65cc3191c8ec4200beb8f180570269d1-267407999-RF-4&ns_siteid=ns_us_g_%22vp_marketing%22_at_
Here are some details from RipOff Report:
http://www.ripoffreport.com/reports/0/312/RipOff0312307.htm
http://www.ripoffreport.com/reports/0/301/ripoff0301144.htm
And some additional details from whocalled.us:
http://whocalled.us/profile/ChristineS
Also if you read through this web site:
http://heatherwithaccountservices.com/
You will find that there are several other scam companies behind these calls, including American Debt Negotiators and IXE Accelerated Financial Center. All of these scumbags are related in some way.
Now, what can we do about this? YOU MUST REPORT THEM TO THE FEDERAL COMMUNICATIONS COMMISSION!
Here is the link to file a complaint: http://esupport.fcc.gov/complaints.htm
You can also report them to the Federal Trade Commission:
https://donotcall.gov/complaint/complaintcheck.aspx
That is why it is so important to pretend to be interested in their scam so can get them to reveal as much information as possible.
I filed a complaint against Versadebt last year, and received a letter from the FCC telling me that they are investigating! I am about to do the same for VP Marketing. If everyone that received a call from these low-life scumbags does the same, then the combined action of thousands of us can stop these crooks from scamming innocent people out of money. You may also try to write your congress person.
Here is what can happen if all of us complain to the FCC, the FTC, and your state Attorney General’s office:
http://ago.mo.gov/newsreleases/2008/TRO_against_Versadebt_and_Marvin_Cox_for_No_Call_violations/
I am a consumer rights attorney and I, too, have been getting these calls. Incessant and irritating to say the least. One way to get them is to bleed them to death. I'm in the process of filing a complaint for violations of the FCPA. If anyone has information they believe might be helpful or just wants some advice, email me at ldeas@aol.com.
Tonight was my first night on the job and just found out all this information about it being a scam! If you could PLEASE provide me a number for the Tampa Bay area to which I can report them (seeing as I'm working on the inside here) I would greatly appreciate it! I don't think I can stand going back there for another day knowing they steal people's credit card information. I'm not a crook and will have no part it doing this. I have obtained about 4 people's credit card information, oblivious to the fact it's a fraudulent company, and will call them back tomorrow warning them about "Account Services" and to immediately call their banks or cancel their cards
We have a business in southern California and just got a call from a company called mutual consolidated savings. They said they could reduce our interest rate, but we had to make a decision in the next 48 hours and they also said they were working in conjunction with Experian. RED LIGHT! RED LIGHT!!!
They tell you to say you are in a call center based out of a different state. (They told us to say San Francisco, Calif.) but the base is in Tampa, Florida. If you guys want to get them back and harass them, their number is 813-418-5811. "Naomi in Human Resources" will answer, IT IS THE DIRECT LINE, not human resources. She's a scammer too so feel free to unload on her or for the ring leader, ask for Jason. Also, their address is 8413 Laurel Fair Circle suite 100 Tampa, Florida. I have called the The bay news team, florida attorney general, and a complaint line since last night, they all told me the same thing: File a complaint online. What is this world coming to?
*Warning they do have caller ID so if you do not want any call backs block your number!xt
I spent 22 years working in Psychological Operations for a branch of our government. Please read on, and you'll be enlightened and they won't call back.
Act like you are VERY HAPPY they called and give them the idea, "Oh thank you for helping me out. My credit card is in my wallet in my car. Can you hold for just a few seconds while I run out and get that for you? I'll be right back." I leave the receiver of my phone aimed at an old tape recorder I keep by the phone where I have mixed a concoction of "music on hold" from Hell. I don't play it so loud as to make them hang up, because I want use phy-ops to toy with these people.
Here is the play-list on my tape that is played "while I fetch my wallet"...
#1. On my tape is the audio from one of the many annoying Billy Mays commercials, I am using his voice from the OXY CLEAN commercial.
#2. music "Jeopardy Clock" I downloaded from iTunes
#3. On my tape is, "Funky Town" by Alvin and the Chipmunks, iTunes
#4. Tex Ritter, "I've Got Spurs, That Jingle Jangle, Jingle." iTunes
#5. Hava Nagila, iTunes
#6. La Cucuracha (by Chicano Chant) iTunes
#7. Back in the Saddle Again, Gene Autry, iTunes
and then, I simply loop "Jeopardy Clock" 5 more recordings.
(All of my above listed audio tracks with the exception of Billy Mays can be downloaded on iTunes and I have personally verified these music tracks will drive most people nuts. Just one single "dose" of Billy Mays is almost enough to kill a horse, but the iTune music listed above ensures maximum annoyance.
I hope this helps. The MUSIC ON HOLD trick is VERY good for discouraging these people, so if you can access iTunes, record my recommendations above.
Roy In Runnels County Texas
(Where I look forward to each an every call from a "telemarketer."
I just spoke to "Kay" from Account Services, offering to lower my credit card intrest rates. She just needed my credit card info at which I balked and she said not to worry,assuring me I am protected by the Consumer Protection Act. I told her to call me on my cell phone since it gets better reception, which she did, freeing me to check them out on the internet (I have dial up)She offered to let me speak to a supervisor. I told him about this site warning of the fraud with this company. We somehow were disconnected while he searched for the "correct web site for their company". From Alaska
I just left them on hold for 20 minutes and gave them a fake credit card number...the manager
that answered as Richard was so pissed he yelled cuss words at me.....what a dumbass lol
LOL thats a good one. I'll have to be more creative next time. I've just been screaming at the top of my lungs. My screams are good. Been told they sound like bloody murder! haha
Monday, June 29th, 2009
Federal Trade Commission shuts down Tacoma business
http://blogs.thenewstribune.com/business/2009/06/29/federal_trade_commission_shuts_down_taco
WOW,IM NOT ALONE,HEATHER HAS BEEN CALLING ME OVER A YEAR NOW.LASTEST #OUT OF NEBRASKA,#402-982-0721,I SCROLLED THREW AND READ RANDOM COMPLAINTS,SAW I PERSON WOULD LIKE TO PUNCH OUT YOUR LIGHTS HEATHER,YOU BETTER HOPE THEY FIND U BE 4 I DO,I WONT BE THAT KIND.BUD,IN OHIO.
BUD AGAIN,THE 402 #,I CALLED BACK,AND IT WAS A RECORDING TO BE REMOVED FROM THIER CALLING LIST.
Okay I got a call the other day from what was obviously a scam, it was the press 1 heather and the number on my caller ID was 407-000-5963 so i took one for the team and gave them a card i was planning on cancelling.
After listening to what was obviously a scam they charged my account and I traced it...
Finally, I Found the real company!
Company that charged me:
Credit Lynk
1768 Park Center Dr., Suite 240
Orlando, Florida 32835
407.292.3635
877.292.3635
The Owner's name is Irving and the Manager is Denise
So when i started digging i realized how much of a scam they were! They have 4 Companies using the same phone number and address
Universal Lynk
Resort Lynk
Realty Lynk
Rental Lynk
Credit Lynk
I checked with the state of florida, the only registered company is Universal Lynk.
Lets get these Scammers, blow up their phones, faxes, emails, the FL state Attorney General ALL OF IT!!!!
I think it's almost useless to post my comment because there are many thousands of complaints not only on the internet but at federal offices.
I seriously doubt that any fed. agency will ever jail any one for this or even catch them. It won't be long and there will be a different voice, a different greeting, and a different way of trying to get your info. get as mad as you want but wait till EVERYONE starts calling you on your cell phone.
This scam seems to be run by a person called christopher rubini. Guess what you get if you google his name; is this the same person? Who knows:
Neva Brittingham,
Christopher Rubini
Neva C. Brittingham and Christopher Rubini were married Oct. 28 at the JW Marriott Resort in Orlando, Fla., by Justice of the Peace Nathan D. Spada, U.S. Coast Guard.
The bride is the daughter of Douglas E. Brittingham Jr. of Carlson Road, New Milford, and Nancy Brittingham of New Milford.
A reception followed the ceremony. The couple is living in Orlando.
I keep getting phone calls from these idiots...usually i just hang up but today i pushed "9" to speak to a representive, when the lady came on the phone she said "are calling to lower your interst rates today" i said "NO IM CALLING TO TELL YOU ASSHOLES TO TAKE MY NUMBER OFF YOUR CALLING LIST"........THE LADY HUNG UP ON ME WTH?????????? Obvious SCAMMERS!!!!!!!!!
Bait & Switch operation. I asked clearly and up front if this was a Credit Card Rate Reduction by transferring your balance to another card... The answer was an emphatic "no". They promised to lower my rate on my existing card and secure a savings of $2500.00 and have my rate lowered in 1 to 2 billing cycles. I was sold by Christine Diaz, Agent ID # 0208 at "Card Services" or "CardMember Services, the company that processes all of your Credit Card bills" as she restated when I asked again what company was calling me.
A second company, ProActive Planning Solutions" called to confirm the transaction. After I agreed to the "one-time processing fee" of $595.00 for the rate reduction service, I had to call 4 times to get a counselor on the phone after I received my "package" in the mail ( a Financial Credit Repair Kit which I didn't know I was buying) When they finally gave me an appointment time, they didnt call when they scheduled it and I had to call them again. Finally I got a "counselor" on the phone.
Ronnie Shank, the "counselor" told me that Chase was not doing any rate reductions right now but he could transfer my balance to a Citi Card with a 0% rate. I suggested I already knew I could do that and got offers regularly in the mail to do that. He said that if I wasn't willing to do that they they could do Debt Reduction Negotiation and Consolidation, but I indicated to him that would affect my Credit and he agreed it would. I was told in the Sales Process by Christine Diaz that this was not anything that would affect my credit rating. Ronnie said he could refer me back over to Customer Service and have them call me right back. They did not
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I just got this call again and it is most disturbing that they are now spoofing the caller ID to a local security company in the town I live in.
Why can't the fraud dividion put these guys out of business?
If anyone knows what their real phone number is, their real address, and who owns the company, email me at rdb4179@mailinator.com. I want to fuck them up bad with the biggest law suite. THEY ARE FUCKING SCUM AND IF I DON'T GET THEM I HOPE SOMEONE ELSE DOES.
Sometimes its once a month. Lately it seems like every day. Apparently we are nearly powerless with regard to these abuses.
The FCC do not call registry complaint page appears to be pointless. When I've complained, there has been no follow-up, and no results.
Heather and crew are still at it. A couple of minutes ago I hung up on them. The date is 4/15/2014. The phone they called in a Do Not Call registered number.
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