Aug 16: Recording of "this is a courtesy call from your financial department"

This recording has called Aug 16.

"Hi. This is a courtesy call from your financial department, and after reviewing your recent payment history, we DO have a lender that can approve you for the one percent interest rate on your thirty year loan. Please press one now to speak with your financial department. Or press three to be removed."

What's this "your financial department" bullshit?