Monday, April 10, 2006

Apr 10: Recording of Rachel at cardholder services

The fraudulent recording of Rachel at "cardholder services" called Sep 15, Oct 4, Nov 16, Dec 19, Jan 3, Feb 1, Feb 7, twice on Mar 2, Apr 7 and 10 and at work on Dec 2, Dec 30, and Mar 7. The fraudulent sounding recording of Michael called Nov 18.

"Hello. This is Rachel at "cardholder services"? Calling in reference to your current credit card account? There are NO problems CURrently with your account. It is URgent that you contact us concerning your eligibility for lowering your interest rate. To as little as 6.9%. Your eligibility exPIRES shortly, so please consider THIS your final notice. Please press the number ONE on your phone NOW to speak with a live operator and lower your interest rate. Or to be removed from further notices, press two. Thank you. Have a great day."

That's the 15th "final" notice that's called my phone numbers.

10 Comments:

Anonymous Anonymous said...

Keep up the good work! I have the exact same message being played on MY machine. These guys just don't stop!

December 05, 2007 8:53 PM  
Anonymous Anonymous said...

I've been getting the "This is Rachel" calls over and over.. and it makes you wait to find which # to press to remove your number... but of course it doesn't work. So they just keep calling and if you talk to anyone to ask them to take off your #, they immediately hang up on you

October 03, 2008 2:45 PM  
Anonymous Anonymous said...

Just got the same call. It says "press 2 to be removed from further notices", but pressing 2 just causes the autodialer to hang up on you...

October 23, 2008 9:01 AM  
Anonymous Anonymous said...

I got the following email response from VISA about this:

"From: Mirzadeh, Armin (amirzade@visa.com)

Sent: March 31, 2009 12:56:29 PM
To: [removed]@hotmail.com

Greg,

Thank you for your email. What you have experienced is a known scam that is taking place globally. Moving forward, please disregard all calls that are similar in nature to the one described below. Another option would be to hang up on the call and call your bank and verify whether the call that you received was in fact their doing.

Thank you,

Armin M.
Payment System Risk"

March 31, 2009 11:30 AM  
Anonymous Anonymous said...

Here is some handy info on Rachael. When I pressed 9 and got connected to a real person, I talked them into giving me a callback number of 877-debtok2. He also gave me a website of http://dhcfinancial.com/ . Sunbiz.org reports that DHC Financial Services LLC. was incorporated on 4/1/9 by Michael S. Finn. A Michael S. Finn also incorporated EVOCON the same day. EVOCON is a marketing company, and Mr. Finn appears to have made his career in sales. Since my Rachael calls originate from an area code(407) in Mr. Finn's area, I wonder if Rachael is an attempt at gorilla marketing by Mr. Finn?

June 19, 2009 10:19 AM  
Anonymous Class Action said...

I'm on the National Do Not Call Registry. I think the
company should be shut down as an example. I receive calls
from "Rachel" every couple of weeks. Several times, I
asked to be removed from their list, and was told I was.
The calls continue. Now, when I ask for contact information,
they simply hang up on me. What use is a National Do Not
Call registry if there's no way to identify who's calling
illegally?

July 01, 2009 10:43 AM  
Anonymous Anonymous said...

I have been getting them every week or so - at work. Last week I actually got to a person and when I asked to be removed as this was a business line they asked for my business & phone number that should be removed. This week I got a person and when I said I had asked to be removed last week she said "hold-on, hold-on," and then belched loudly and hung up.

November 03, 2009 11:38 AM  
Anonymous Anonymous said...

Got a call from Rachel at credit card services this afternoon (Sunday) - when I politely asked to speak to a supervisor I was connected to a male/female conversation that was laced with obscenities - disgustingly so - obviously the employees are having fun with the people who either ask to speak to a supervisor or to be put on a "do not call" list - the call was ended by the offender saying "goodbye, bitch" and he hung up - that was by far the mildest expletive of the conversation - the display dial on my land line phone listed a number originating in Attica, OH - with an area code of 567 - I am on the national do not call list - which apparently some companies totally ignore - not sure what my next step should be - I'm enraged that I had to listen to that filth - as I am sure others have also - they just should not get away with it!

April 17, 2011 3:20 PM  
Anonymous rick said...

rick said:
I now speak with an operator. And, in an interested, calm voice, I say: "I have a VISA card. and wondering if, when it expires, I could send it to you and have you SHOVE IT UP YOUR FAT ASS?"

then hang up.

September 06, 2012 12:10 AM  
Anonymous Anonymous said...

Anybody try playing along with their game to sign up for their services?

I also considered pressing 1 to speak to an agent and then blowing an airhorn into the phone.

It is 2014 - I've been getting the same call for several years now.

December 18, 2014 2:40 AM  

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